Quick answer: Go to the servicing branch, the one that holds your policy rather than any branch, with the original policy document, your identity proof and the document carrying the correct spelling. The policy is not reissued. A correction is endorsed onto it, so the original wording stays and an official note is added beside it. It is a small job now and a large one later, which is really the whole point.
There is a reason this sits differently from every other correction on this subject, and it is worth a moment before the process.
At a Glance
| Where | The servicing branch only |
| What happens | An endorsement, not a reissue |
| Take | Original policy document |
| Plus | Identity proof and the correct spelling |
| When it is checked | At claim time, most carefully |
| Who finds the error | Usually your family |
| Difficulty now | One visit |
| Gazette needed? | Only for a real name change |
Key Takeaways
- A policy is a promise about the future, not a record of now.
- The name is scrutinised when a claim is made.
- The endorsement is added to the policy; the original text stays.
- Only the servicing branch can do it.
- This is the one correction done entirely for somebody else.
What to Take: Quick Facts
| Policy document | Original, not a copy |
| Policy number | For everything that follows |
| Class 10 marksheet | The spelling authority |
| Aadhaar and PAN | Identity |
| Marriage certificate | After marriage |
| Gazette notification | For a real name change |
| Written request | Simple letter to the branch |
| Acknowledgment | Take one before leaving |
Table of Contents
- A promise about later
- Who finds the mistake
- What an endorsement is
- The servicing branch
- Making the visit count
- Tell somebody where it is
- Central Gazette: the complete process and file format
- Areas we serve
- Key terms
- Related guides
- Why choose our office
- FAQs
A Promise About Later
Nothing about that is dramatic. It is simply how the document works, and it explains why an insurer looks harder at a name on a claim form than a bank looks at one on a passbook.
Who Finds the Mistake
- A claim is made when something has gone wrong, at maturity, on illness or after a death.
- The person handling it is often not the policyholder, but a spouse, a child or a parent.
- They will be working from documents they did not gather, in a week when they are managing several other things.
- A name that does not match is a query at that moment, which is the worst moment for one.
- And the person who could have explained it in one sentence is the one whose name is on the policy.
What an Endorsement Is
| Reissue | Endorsement |
|---|---|
| A fresh document replaces the old | The original stays as it is |
| The old text disappears | The old text remains visible |
| What a passport does | What a policy does |
| One clean document | A document plus an official note |
The same reasoning appears on our property registry page, where a registered deed also keeps its original wording, and the answer there is also to keep two documents together rather than to rewrite one.
The Servicing Branch
Find which branch services the policy
It is printed on the policy document and on premium receipts, and it is not necessarily the nearest one.
Expect it to be where the policy was taken
Often a home district, if the policy was bought through a family agent years ago.
Ask about transferring servicing if you have moved
Which is a separate request and worth doing anyway if you now live far away.
Take the original policy document
Because the endorsement is physically made on it.
Take identity proof and the correct spelling
Aadhaar, PAN and the Class 10 marksheet cover most cases.
Write a short request letter
Naming the policy number, both spellings and what you are asking for.
People with several policies bought at different times often find they have two or three servicing branches, which is worth mapping once rather than discovering one at a time.
Making the Visit Count
- Take every policy you hold with that branch, since the same visit and the same documents cover all of them.
- Ask for the endorsement on each one, rather than fixing the biggest and leaving the small ones.
- Check the nominee details while you are there, because they go stale quietly and nobody reviews them.
- Take an acknowledgment, and check the endorsement when the policy comes back.
- Update the contact number and address too, since a policy the insurer cannot reach you about is its own small problem.
The nominee side is a separate question and often the more important one, since a nomination made twenty years ago may name somebody the family would not choose today.
Tell Somebody Where It Is
That is outside the scope of a documentation office and we mention it anyway, because it is the single thing that most often decides whether any of this mattered.
Central Gazette: the Complete Process and File Format
Our core service: a spelling correction needs no publication. Where a name has genuinely changed, insurers usually want the gazette, and this is the route from Lucknow.
Stage 1: The affidavit
Naming the servicing branch as well as the policy number is worth doing here, because this affidavit may be read years later by somebody who has never seen the file and needs to know where it belongs.
Stage 2: The Public Notice, in two copies
Each witness gives signature, full name and address, and both sign both copies at one sitting.
Stage 3: The CD and CD-Certificate
Stage 4: Newspapers, fee, covering letter and dispatch
Publish in two newspapers and buy four copies
One Hindi daily of your district and one English paper, complete original pages.
Pay Rs 1,100 on BharatKosh
With the function head, PAO and DDO checked and two receipts printed.
Write the covering letter
To The Controller, Publication Department, Civil Line, Delhi 110054, with your mobile number and email.
Assemble, check and photocopy
A full copy set kept at home.
Courier it, tracked
One to three days from most UP districts.
Then Aadhaar, then the bank, then the policies
Since an insurer will check against the identity documents.
Make a List While You Are At It
Households that have been through a claim will recognise why. Households that have not are the ones who most need to hear it.
Gazette Fees, Time and the File
| Endorsement at the branch | The insurer's charge, usually small |
| Affidavit | Rs 100 to 500 including stamp paper and notary |
| Adult gazette fee | Rs 1,100, for a real name change |
| Newspapers | A few hundred rupees per paper |
| Timeline | Usually one visit and a short wait |
| Several policies | Same visit, same documents |
| Our service | Basic from Rs 999, Complete from Rs 1,999, quoted separately |
The envelope in one line, where publication applies: covering letter with your phone and email, affidavit (notarised), Public Notice typed in two copies with two witnesses on each, CD in MS-Word format with the signed CD-Certificate, both complete newspaper pages, photo identity proof, address proof, photographs and the BharatKosh receipt.
Before You Go: Check These
- Which branch services the policy, according to the document itself?
- Do you have the original policy, not a photocopy?
- Have you gathered every policy that branch services?
- Are the nominee details still the ones you want?
After the Gazette: What Updates Next
Aadhaar and PAN first, then the bank, then the policies. Keep the endorsed policy, the affidavit and the gazette together, and photograph the endorsement page as well as the front, so that somebody looking at this years from now sees the whole thing at once.
What Other Websites Get Wrong
- Wrong: any branch can do it. Right: the servicing branch holds the policy and makes the endorsement.
- Wrong: the policy gets reissued. Right: it is endorsed, so the original wording stays visible.
- Wrong: a photocopy is enough. Right: the endorsement is made on the original.
- Wrong: fix the biggest policy. Right: one visit and one document set covers all of them.
- Wrong: the correction is the whole job. Right: telling somebody the policy exists matters at least as much.
Areas We Serve in Uttar Pradesh
The servicing branch is wherever the policy was taken, which is often a home district. Across all 75 districts, most often these:
| Western UP and NCR | Noida, Greater Noida, Ghaziabad, Meerut, Agra, Aligarh, Mathura, Bulandshahr, Muzaffarnagar, Saharanpur, Hapur, Firozabad |
| Rohilkhand and Bundelkhand | Bareilly, Moradabad, Rampur, Shahjahanpur, Budaun, Pilibhit, Bijnor, Amroha, Jhansi, Banda, Mahoba, Chitrakoot |
| Awadh and central UP | Lucknow, Kanpur, Unnao, Raebareli, Sitapur, Hardoi, Barabanki, Lakhimpur Kheri, Sultanpur, Ayodhya, Amethi, Bahraich |
| Purvanchal and eastern UP | Varanasi, Prayagraj, Gorakhpur, Azamgarh, Jaunpur, Ballia, Deoria, Mirzapur, Basti, Ghazipur, Mau, Sonbhadra |
Policies bought through a family agent decades ago tend to sit with a small-town branch while the policyholder now lives in a city, which is exactly the case where transferring servicing is worth asking about at the same visit. Our chamber is at Chamber No. 19, Sadar Tehsil, Sector 5, Gomti Nagar Vistar, Lucknow 226010, with the city guide on our Lucknow page. Call 9540003316 or WhatsApp 9540005002 from any district.
Key Terms on This Page
Plain definitions for the words that come up at the counter:
- Endorsement
- A change recorded on an existing insurance policy rather than a fresh policy being issued.
- Khatauni
- The land record listing who holds an agricultural plot. Corrections go through the Tehsil.
- Affidavit
- A statement you swear is true, signed before a notary on stamp paper. The notary confirms you signed it, not that the contents are true.
- Name correction
- Fixing a name that was written wrongly by somebody else. Lighter than a change, because an older document already shows the right version.
- Department of Publication
- The office at Civil Line, Delhi that receives name change files and publishes the notification.
- Name change
- Adopting a different name from the one your documents correctly record. This is the case that usually needs publication.
Related Guides on This Site
Whichever counter you reach next, there is a guide for it here:
- name change in an LIC policy: the main guide covering every situation.
- how long it takes: the whole timeline end to end.
- bank records: the other place your money sits.
- the property registry: where an original document also keeps its wording.
- PAN name change: which an insurer will compare against.
- Aadhaar name change: the document to fix first.
- spelling correction: choosing one version for everything.
- two names in different documents: the affidavit that bridges them.
- name change after marriage: the full document sequence.
- problems and mistakes: what to do when an application stalls.
- contact the office: Lucknow office, phone and WhatsApp.
- nominee corrections: the one field naming somebody else entirely.
- LIC after marriage: three entries across two households.
Why We Push People to Do This One
Of everything on this site, a policy endorsement is the correction people put off longest and the one we most often say yes, do it now. Not because it is urgent today, but because the day it becomes urgent is a day when somebody else is holding the paperwork and cannot ring you to ask what happened. One branch visit removes a question from that week entirely. Vipin Chauhan, B.Tech LL.B, treats this as a favour to the family rather than a filing task.
- We find the servicing branch first: since only that one can endorse.
- We gather every policy at once: because the visit and documents are the same.
- We check the nominee details too: which go stale quietly.
- We tell people to tell somebody: which matters as much as the correction.
Associate office at Chamber No. 19, Sadar Tehsil, Gomti Nagar Vistar, Lucknow, serving all 75 districts of Uttar Pradesh, Monday to Saturday, 10 AM to 6:30 PM. Call 9540003316 or WhatsApp 9540005002.
Send the Policy Number
Uttar Pradesh Name Change
Associate Office: Chamber No. 19, Sadar Tehsil, Sector 5, Gomti Nagar Vistar, Lucknow, Uttar Pradesh 226010
Head Office: Metro Pillar 337, Hardev Nagar, Street 1, Shop No 1 (Shri Sham Documentation)
Call: 9540003316
WhatsApp: 9540005002
Email: info@uttarpradeshnamechange.com
Hours: Mon to Sat, 10 AM to 6:30 PM
Send the front page of the policy. It carries the policy number, the servicing branch and the name as recorded, which is everything we need.
Get Call and Name Change Format
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LIC Name Correction: FAQs
Where do I go?
The servicing branch, which is printed on the policy document and on premium receipts. Any branch will not do.
Will I get a new policy document?
No. A correction is endorsed onto the existing policy, so the original wording stays visible with an official note beside it.
Is that a problem?
No, it is how the instrument works. A contract is amended on its face rather than rewritten. Just keep the policy safe and photograph both pages.
Why does the name matter so much here?
Because it is checked most carefully at claim time, which is when the policyholder may not be the person handling it.
Can I send a photocopy?
No. The endorsement is physically made on the original policy document.
What if my servicing branch is far away?
Ask about transferring servicing to a branch near you, which is a separate request and worth doing if you have moved permanently.
I have several policies. Do I repeat this?
Not if they share a servicing branch. One visit and one document set usually covers all of them.
Should I check anything else while I am there?
The nominee details, the contact number and the address. All three go stale quietly and nobody reviews them.
Do I need a gazette?
For a spelling correction, no. Where the name has genuinely changed, insurers usually want it.
What should the request letter say?
The policy number, both spellings, what you are asking for, and a list of what you have attached. A short letter is fine.
How long does it take?
Usually one visit and a short wait for the endorsed policy to come back.
What is the most useful thing I can do?
Tell one family member the policy exists, which insurer, which number and where the document is kept.
Official Sources
- Life insurer servicing practice for endorsement of policy particulars at the servicing branch.
- Insurance regulatory guidance on policyholder servicing and grievance routes.
- Claim documentation practice, under which policy particulars are verified against identity records.
- Notarial practice on affidavits stating that two name versions refer to one person.
Facts here are checked against these sources and our own casework across the state. Insurers differ in forms and charges, so the servicing branch holding your policy takes precedence over anything on this page.
The Short Version
Sort your documents by what point in time they face and a policy stands alone. A marksheet records the past, Aadhaar and a licence describe the present, but an insurance policy is a promise about the future: what will be paid, and to whom. A document facing forward has a peculiar property, which is that the moment it matters most is the moment furthest from today, when circumstances have changed and you may not be there to explain anything. So the name is scrutinised at claim time, and the mismatch is usually found by a spouse or a child working from paperwork they did not gather, in a week when they are managing several other things. That is what makes this the one correction on this site done entirely for somebody else. It takes one visit to the servicing branch, the policy is endorsed rather than reissued, and while you are at it, tell one person the policy exists.